CIMA App - Privacy Policy
Effective Date: Jan. 15, 2024
CIMA App ("CIMA," "we," "us," or "our") respects the privacy of its users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you use our mobile application, CIMA App (the "App").
Information We Collect
We collect two types of information through the App:
- Personal Information: This information identifies you as an individual and may include:
- Contact information: Name, email address, phone number
- Location data: Precise geolocation data (with your consent) used for car tracking and emergency assistance
- Device information: Device type, operating system, unique device identifiers
- Usage data: Information about how you use the App, such as features accessed and timestamps
- Non-Personal Information: This information does not identify you as an individual and may include:
- Aggregated data: Demographic information, usage statistics that do not identify individual users
How We Collect Information
We collect information through various methods when you use the App:
- Directly from You: You provide certain information when you create an account, use specific features, or contact us for support.
- Automatically: We collect information automatically when you use the App, such as device information and usage data.
- Location Services: We collect precise location data with your consent to enable car tracking and emergency assistance features. You can manage location permissions in your device settings.
How We Use Your Information
We use your information to:
- Provide and improve the App's features and functionalities
- Send you important information about the App, including updates, security alerts, and support messages
- Respond to your inquiries and requests for support
- Verify your identity and prevent fraud
- Analyze how you use the App to improve our services
- With your consent, send you marketing communications about our products and services
Sharing Your Information
We may share your information with third parties under the following circumstances:
- Service Providers: We may share your information with vendors who help us operate the App, such as data storage providers or customer support services.
- Law Enforcement: We may disclose your information if required by law, subpoena, or court order.
- Emergency Situations: We may disclose your information to protect your safety or the safety of others in an emergency situation.
We will never sell or rent your personal information to third parties.
Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our app.
Your Choices
You have choices regarding your information:
- Access and Update Your Information: You can access and update your account information within the App.
- Location Permissions: You can manage location permissions in your device settings.
- Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in such communications.
Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will delete any such information upon verification.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the App after the revised Privacy Policy is posted signifies your acceptance of the updated terms.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@cimatechinfo.com
